Privacy Policy
Hunter Valley Ridendine (ABN 71 775 184 238) is committed to upholding the security of personal information and data provided and collected in accordance with the National Privacy Principles.
For the purpose of this Privacy Policy, the word “you” includes website visitors, online registered users, and customers of Hunter Valley Ridendine through the engagement with our staff. This policy is set out to inform you about what information we collect, how it is stored and used, how you can access or change the information, what security measures are in place to protect the loss, misuse or alteration of your personal information and how you can get in contact with us on these matters.
Please read this Privacy Policy carefully. By using any website or digital product, you agree to the collection, usage and disclosure of your personal information as set out in this Privacy Policy.
Information we collect
Hunter Valley Ridendine collects information in the 2 ways outlined below. The information we collect is dependant on how you engage with Hunter Valley Ridendine and our digital products.
Aggregated anonymous data: This information is collected by our third party system pertaining to usage of our websites. It does not personally identify you.
Personal information about you such as your name, address, email address, phone number, website usage, service feedback, and other information pertaining to the successful delivery Hunter Valley Ridendine services.
How we collect information
We may collect information about you when you visit our website or when you enquire about about Hunter Valley Ridendine services via the website or when dealing with us over the telephone, email or any other mode of communication.
Collection of aggregate data
Hunter Valley Ridendine will engage the services of third party systems for the collection of aggregate data on website and digital product usage. This includes, but is not limited to, when you use and how you use these properties and is done so for the purpose of improving the service provided. This information remains anonymous.
Cookies
Hunter Valley Ridendine makes use of ‘cookies’ to store information. A cookie is a small piece of information stored on the users computer that our digital products can access for the purpose of providing a better experience. We may also use cookies to store website activity which may be shared with third party vendors (including Google and Facebook) to deliver advertising based on how you use our website. You are able to disable or delete cookies from your web browser.
Storage of information
Hunter Valley Ridendine uses strict procedures and security features in efforts to prevent unauthorised access. However, due to the nature of the internet, Hunter Valley Ridendine cannot guarantee that the personal information provided will be secure at all times and given we have fulfilled our obligations set out in this policy, will not be deemed responsible for any losses, damages or costs incurred through unauthorised access of the personal information. All personal information will be held for an indefinite period unless requested by you to be removed. All payment transactions carried out by us are done so through our chosen third party provider and will be encrypted using online encryption technology. Digital storage of financial information with our chosen third party provider will only be done so under strict and clear authorisation by you, the user.
Usage of information
Hunter Valley Ridendine may use your personal information for one or more of the following:
To communicate with you
To facilitate the delivery of a service
To improve the experience we provide both online and through our services
To facilitate marketing activity
To provide you with information about Hunter Valley Ridendine services
Hunter Valley Ridendine will not sell or knowingly handover your personal data to any unassociated third party.
Disclosure to third parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Access to, and correction of, information we hold about you
You can access or make a correction to your personal information by request. Please email hvridendine@outlook.com.
Revision to the Privacy Policy
Hunter Valley Ridendine reserves the right to amend the Privacy Policy from time to time. Your continued use of the Hunter Valley Ridendine website and services constitutes as your acceptance of this Privacy Policy. We encourage you to read this policy periodically as a result.
Questions or information about this policy or services
If you have any questions regarding this Privacy Policy you can contact us via email on hvridendine@outlook.com
Last Update: May 7, 2021